1. Information We Collect

We may collect the following information when you use our website:

• Name, email address, phone number, and shipping address.
• Billing details and information related to your order.
• Products, sizes, colors, and quantities included in your purchase.
• Messages, feedback, requests, and customer service communications.
• Marketing and newsletter preferences.

Information collected automatically

We may also collect technical information such as your IP address, browser, device type, pages visited, referral source, approximate location, and how you interact with our website.

2. How We Use Your Information

• Process, confirm, prepare, and deliver your orders.
• Communicate with you about payments, delivery, returns, and support.
• Provide and improve your shopping experience.
• Maintain website security and prevent fraudulent activity.
• Analyze website performance and improve our products and services.
• Send marketing communications when you have agreed to receive them.
• Meet legal, accounting, and regulatory requirements.

3. Payments and Order Processing

Our store is powered by Shopify and may use third-party payment providers to complete transactions securely. Payment information is processed directly by the selected payment provider according to its own security and privacy terms.

Trikk does not directly store full card numbers, card security codes, or online banking passwords. We may receive limited transaction details such as payment status, transaction reference, and the payment method used.

4. Cookies and Similar Technologies

Cookies help our website function correctly, remember your preferences, understand website activity, and improve marketing performance.

• Shopping cart and checkout functionality.
• Security, fraud prevention, and session management.
• Website analytics and performance measurement.
• Remembering language, region, and browsing preferences.
• Advertising and campaign measurement, where permitted.

5. How We Share Information

We do not sell your personal information. We may share only the information necessary to operate the store and complete your order with trusted providers, including:

• Shopify and website technology providers.
• Payment processors and financial service providers.
• Shipping, delivery, and logistics companies.
• Analytics, advertising, and communication providers.
• Authorities or professional advisers when required by law.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

No online system is completely secure. You should protect your account details and never share passwords or verification codes with another person.

7. Data Retention

We keep personal information only for as long as necessary to provide our services, manage orders, handle returns or disputes, prevent fraud, and comply with legal and accounting requirements.

8. Your Privacy Rights

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Object to or restrict certain uses of your information.
• Withdraw your marketing consent at any time.

We may ask you to verify your identity before processing a privacy request.

9. Children’s Privacy

Our website is not intended for children who are not legally able to enter into online transactions. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, legal obligations, or business practices. The latest version will be published on this page with a revised update date.