1. General Terms

These Terms apply to all visitors, customers, and other users of the Trikk website. By accessing or using any part of the website, you confirm that you accept these Terms.

We may refuse service, cancel an order, or restrict access to the website where reasonably necessary to protect Trikk, our customers, or the security and lawful operation of the store.

2. Eligibility and Account Information

You must be legally able to enter into an online purchase agreement in your location. Where a customer is under the legal age, an order must be placed with the involvement and consent of a parent or guardian.

You are responsible for providing accurate, complete, and current information when creating an account, placing an order, or contacting us. You are also responsible for keeping your account and login information secure.

3. Products and Availability

We aim to present every product as accurately as possible, including its design, color, size, fit, fabric, and other relevant details.

Colors may appear slightly different depending on lighting, photography, screen settings, and device type. Product measurements may also include reasonable production or measuring variations.

All products are subject to availability. Adding an item to your cart does not reserve it, and we may limit quantities or discontinue products without prior notice.

4. Orders and Order Acceptance

After you submit an order, you may receive an order confirmation. This confirmation acknowledges that we have received your request, but it does not always mean that the order has been finally accepted.

An order may be reviewed before acceptance. We reserve the right to cancel or reject an order due to product unavailability, pricing or description errors, suspected fraud, payment issues, delivery restrictions, or other reasonable operational concerns.

If a paid order is cancelled by Trikk, any amount collected for the cancelled item or order will be handled according to the applicable payment and refund process.

5. Prices and Payments

Prices are displayed in the currency shown on the website. Shipping costs, taxes, duties, or other charges may be added where applicable and will be shown during checkout when available.

We may change prices at any time. A price change does not affect an order that has already been accepted, except where the original price resulted from an obvious technical or human error.

Payments are processed through the payment options available at checkout. You confirm that you are authorized to use the selected payment method and that the billing information you provide is accurate.

6. Shipping and Delivery

Delivery times are estimates and may vary due to destination, courier operations, order volume, public holidays, weather, customs, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable phone number. Additional costs caused by incorrect details, failed delivery attempts, or an unclaimed shipment may be charged where permitted.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled in accordance with our published Return & Exchange Policy and Refund Policy, together with any mandatory rights provided by applicable consumer law.

Products must meet the eligibility requirements stated in the relevant policy. Certain items may be excluded from return or exchange where legally permitted, including items that have been worn, washed, damaged, altered, or returned without their original condition and packaging.

8. Promotions and Discount Codes

Promotions, offers, and discount codes may be subject to separate conditions, validity periods, eligible products, order values, customer limits, and availability.

Unless expressly stated otherwise, discount codes cannot be combined, exchanged for cash, or applied after an order has been completed. We may withdraw or correct a promotion where it has been published in error, misused, or affected by technical issues.

9. Website Content and Intellectual Property

The Trikk name, logo, product images, photographs, graphics, text, designs, layout, videos, and other website content are owned by or licensed to Trikk and are protected by applicable intellectual property laws.

You may use the website for personal shopping and non-commercial purposes only. You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

10. Prohibited Use

You must not use the website to:

• Violate any applicable law or the rights of another person.
• Submit false, misleading, fraudulent, or unauthorized orders.
• Attempt to gain unauthorized access to the website or another account.
• Upload malware, harmful code, or content that disrupts the website.
• Copy, scrape, resell, or exploit website content without permission.
• Interfere with security features or misuse promotions and discount codes.

11. Third-Party Services and Links

Our website may use or link to third-party services such as Shopify, payment providers, shipping companies, social media platforms, analytics, or other external websites.

Third-party services operate under their own terms and privacy policies. Trikk is not responsible for the content, availability, security, or practices of an independent third-party service, except where responsibility cannot legally be excluded.

12. Errors and Website Availability

We aim to keep product details, prices, promotions, stock information, and other content accurate. However, typographical, technical, or administrative errors may occasionally occur.

We may correct errors, update information, suspend features, or cancel affected orders where reasonably necessary. We do not guarantee that the website will always be uninterrupted, secure, or free from technical issues.

13. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not make warranties beyond those expressly stated by Trikk or required by law.

Trikk will not be liable for indirect, incidental, or consequential losses arising from the use of the website or a third-party service, except where such liability cannot legally be limited or excluded.

Nothing in these Terms limits any mandatory consumer right, product guarantee, or legal remedy that cannot be excluded under applicable law.

14. Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the fullest extent permitted.

These Terms, together with the policies published on our website, form the agreement between you and Trikk regarding your use of the website and your purchases from us.

15. Changes to These Terms

We may update these Terms to reflect changes to our website, products, services, policies, or legal obligations. The latest version will be published on this page with the updated date.

Your continued use of the website after an update means that the revised Terms will apply from their effective date.

16. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Trikk operates, together with any mandatory consumer protection laws that apply to the customer.

Any dispute should first be raised with Trikk so that we have a reasonable opportunity to review the matter and attempt to resolve it.