1. Return and Exchange Period

You may request a return or exchange within 7 calendar days from the date your order is delivered.

Requests received after this period may not be accepted unless the item has a confirmed manufacturing defect or applicable law requires otherwise.

2. Eligibility Conditions

To qualify for a return or exchange, the item must be:

• Unused, unworn, unwashed, and unaltered.
• Free from stains, perfume, smoke, makeup, damage, or signs of wear.
• Returned with all original tags and labels attached.
• Returned in its original packaging and in resalable condition.
• Accompanied by the order number or valid proof of purchase.

3. Inspection and Try-On

You may carefully inspect the item and try it on only to confirm its size and fit, in the same way you would reasonably inspect clothing before making a final decision.

An item will not be accepted if it has been worn for use, washed, damaged, altered, stained, scented, or handled beyond what is reasonably necessary for inspection and fitting.

4. Manufacturing Defects or Incorrect Items

If the item has a confirmed manufacturing defect, arrives damaged, or is different from the item you ordered, Trikk will cover the reasonable return shipping cost.

Depending on availability and the nature of the issue, we may offer an exchange, replacement, repair, or refund.

Please report the issue promptly and provide clear photos or videos showing the defect, damage, packaging, and product label where requested.

5. Customer-Initiated Returns

If the return is requested because of a change of mind, incorrect size selection, color preference, fit preference, or any reason not caused by a manufacturing defect or an error by Trikk, the customer is responsible for the return shipping cost.

The original delivery charge is non-refundable in customer-initiated returns, unless applicable law requires otherwise.

6. Exchange Shipping Costs

For exchanges requested due to the customer’s size, color, fit, or personal preference, the customer is responsible for:

• The cost of returning the original item to Trikk.
• The cost of shipping the replacement item to the customer.
• Any price difference between the original and replacement item.

If the exchange is required because of a confirmed manufacturing defect or an incorrect item sent by Trikk, Trikk will cover the related shipping costs.

7. Shipping Cost Summary

8. Return Inspection

All returned items are inspected after they arrive at Trikk. Approval depends on the item meeting the eligibility conditions stated in this policy.

If the item is approved, we will proceed with the agreed return, exchange, or refund. If the item is rejected because it has been worn, washed, damaged, altered, or returned in an unacceptable condition, it may be sent back to the customer at the customer’s expense.

9. How to Request a Return or Exchange

Contact Trikk within the 7-day period and provide your order number, the item you wish to return or exchange, the reason for the request, and supporting photos where relevant.

Please do not send an item back before receiving return instructions from Trikk. Unauthorized returns may be delayed or refused.

10. Refunds

Approved refunds are processed after the returned item has been received and inspected. The refund will be issued through the original payment method where possible, subject to the payment provider’s processing time.

Customer-paid return shipping costs and original delivery charges are not refunded when the return is based on customer preference rather than a manufacturing defect or an error by Trikk.

11. Non-Returnable Items

The following items may not be accepted for return or exchange:

• Items returned after the 7-day period.
• Items that have been worn, washed, altered, damaged, or used.
• Items without their original tags, labels, or packaging.
• Items showing stains, perfume, smoke, makeup, or other signs of use.
• Items marked as final sale or non-returnable at the time of purchase.
• Personalized or specially altered items, where applicable.

12. Policy Updates

Trikk may update this Return & Exchange Policy when our procedures, delivery arrangements, products, or legal requirements change.

The latest version will be published on this page with the revised update date.